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Privacy Policy

Privacy Policy

Protech Diamond Tools Inc, is known for quality products and excellent customer service. Our goal is to extend that reputation to the online environment, including the protection of your privacy. Any information we collect from you is used to improve your browsing and shopping experience, and to process your orders. It is available only to Protech Diamond Tools Inc employees on an as-needed basis. You should know;

Your Consent

By using this web site, you consent to our collection and use of this information. If we decide to change this privacy policy, we will post those changes on this page so that you will always know what information we collect, how we use it, and under what circumstances we disclose it.

Why does Protech Diamond Tools Inc Online collect personal information?

Your personal information (e-mail address, name, phone number, and mailing address) allows us to contact you, if necessary, to process your orders and to notify you of your order status. It provides you with the opportunity to access parts of the web site where legal requirements apply.

In addition, we improve your browsing and shopping experience by using your personal information to offer content tailored to your particular interests. In that way you will receive more of what you want, and less of what you do not want.

We monitor customer "traffic patterns" and site usage to help us further develop the structure, design, and layout of the website.

We may use the information to notify you about important changes to the website, new services, and special offers. If you do not want to receive this information, please go to "My Account" to change your preferences at any time.


Will Protech Diamond Tools Inc Online disclose the information it collects to third parties?

We will not sell, trade, rent, or otherwise disclose your personal information to anyone outside of Protech Diamond Tools Inc.

We will release account information to third parties only when such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Protech Diamond Tools Inc, our users, and others.

In order to make improvements to our site we may gather information that helps us understand how customers use it. For example, we may research the collected information to determine which areas of the site our customers most frequently access. Protech Diamond Tools Inc may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include individual identifying information. Personal information such as your name and email address will not be used in our research.


How is the personal information protected?


All personal data we collect is protected against unauthorized access utilizing most recent security technologies.

What about "cookies"?


"Cookies" are pieces of information that a website transfers as a very small text file to your computer´s hard disk. They are used for record-keeping purposes. "Cookies" can make the site more useful by storing information about your preferences on the site. "Cookies" in and of themselves do not personally identify users, although they do identify a user´s computer.

As an example, after registering at a website, you may be asked to login each time you returned. By choosing the auto-login option, cookie technology can identify your computer as your computer, and you can be logged-in automatically. There would be no need to remember the login name or the password.

How can you update or change the collected information?


You may update or change information related to your Protech Diamond Tools Inc Online profile at any time by going to "My Account"; you must login to access it from the homepage. For other questions related to updating or changing your account information, please contact us.
Do I get email from you? What if I do not want to receive it?

Yes. As a registered visitor you will occasionally receive e-mail updates about important changes to the website, new Protech Diamond Tools Inc Online services, and special offers. If you choose not to receive them, please go to "My Account" to change your preferences at any time.

What about credit cards?

The Protech Diamond Tools Inc Online Safe Shopping Guarantee protects you so you never have to worry about credit card safety if you follow the directions provided. For your security, only enter credit or payment card data into form fields that are intended for it; do not enter credit or payment card data in free text or note fields not intended for such data.. Protech Diamond Tools Inc’s guarantee: if any unauthorized use of your credit card occurs as a result of your credit card purchase from Protech Diamond Tools Inc Online, simply notify your credit card provider in accordance with its reporting rules and procedures. If, through no fault of your own, your credit card company finds credit card fraud but does not waive your entire liability for unauthorized charges, Protech Diamond Tools Inc Online will reimburse you for the remaining liability, up to a maximum of fifty dollars ($50.00) per card.

How do I unsubscribe?

You can unsubscribe or change your subscription to any of our Personal Notification Services at any time by visiting "My Account" to modify your subscriptions online.

In Summary

We are committed to protecting your privacy. We use the information collected on the site to make browsing and shopping on our web site as easy as possible, and to provide a superior shopping experience. This information will be available only to Protech Diamond Tools Inc personnel on an as-needed basis. We do not sell, trade, or rent your personal information to others. If you choose not to receive any announcements or special offers from us, go to "Change my profile" to change your preferences accordingly.

Your feedback is always welcome. If you have any questions or concerns about your online privacy please do not hesitate to contact us.